Frequently Asked Questions

How quickly do orders ship?
Most orders ship within 1–2 business days from our New Jersey warehouse.

Do you ship from the USA?
Yes! All orders ship from the USA.

What are Silicone Focal Beads?
Silicone focal beads are decorative beads designed to be the centerpiece of beadable pens, keychains, badge reels, and other DIY projects.

What are Acrylic Flatbacks?
Acrylic flatbacks do not have holes and require an attachment or adhesive for use on beadable items.

What are Pen Palz?
Pen Palz are our exclusive 3D printed character beads designed to add fun and personality to your creations.

Are 3D Printed Beads Silicone?
No. Our 3D printed beads are made from filament material and are not silicone.

Do you offer tracking?
Yes. Tracking information is provided once your order ships.

Do you offer wholesale pricing?
We offer quantity discounts on many products. Check individual listings for details.